Privacy Policy
Effective Date: September 21, 2026
Last Updated: September 21, 2026
4Seniors Care (“4Seniors Care,” “we,” “us,” or “our”) is a nonprofit organization committed to serving seniors with dignity, connection, and compassionate support. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how 4Seniors Care may collect, use, protect, and share information when you visit our website, communicate with us, complete a form, volunteer, donate, register for an event, participate in one of our programs, or interact with our advertisements or social media pages.
## 1. Information We May Collect
We may collect information that you voluntarily provide to us, including:
* Name
* Mailing address
* Email address
* Telephone number
* Date of birth or age when necessary for program eligibility
* Emergency contact information
* Volunteer application information
* Information submitted by seniors, family members, caregivers, or referral partners
* Event registration information
* Donation information
* Communication preferences
* Information you provide through contact forms, surveys, applications, or other communications with us
When necessary to provide services or coordinate care and support, we may also collect information relating to a senior's needs, preferences, accessibility needs, or other information voluntarily provided by the senior, an authorized family member, caregiver, or referral source.
We seek to collect only information reasonably necessary to carry out our charitable mission and organizational activities.
## 2. Website and Advertising Information
When you visit our website or interact with our online advertising, certain information may be collected automatically through cookies, pixels, analytics tools, or similar technologies. This may include:
* IP address
* Browser or device type
* Pages visited
* Approximate geographic area
* Referring website
* Advertisement interactions
* Website activity and conversion information
We may use third-party services, including Meta/Facebook and other advertising or analytics providers, to understand the effectiveness of our outreach and advertisements.
These third parties may collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services or deliver advertisements in accordance with their own privacy policies.
## 3. How We Use Information
4Seniors Care may use collected information to:
* Respond to inquiries and requests for assistance
* Connect seniors with appropriate programs, volunteers, or resources
* Process volunteer applications
* Communicate with volunteers, donors, seniors, families, and community partners
* Process donations and provide donation acknowledgments
* Register individuals for events, training sessions, or programs
* Send newsletters, organizational updates, event information, and fundraising communications
* Improve our programs, services, website, and community outreach
* Measure the effectiveness of advertising and outreach campaigns
* Maintain appropriate organizational and program records
* Protect the safety of seniors, volunteers, staff, and participants
* Comply with applicable legal, regulatory, financial, and reporting requirements
## 4. Donations and Payment Information
When you make an online donation or payment, payment information may be processed by a third-party payment processor or fundraising platform.
4Seniors Care does not intend to directly store complete credit card or debit card information submitted through third-party payment processors. Payment transactions are subject to the privacy and security practices of the applicable payment provider.
## 5. How We Share Information
4Seniors Care does not sell or rent your personal information.
We may share limited personal information when reasonably necessary with:
* Authorized 4Seniors Care staff, officers, board members, or volunteers
* Service providers that assist us with website hosting, email communications, fundraising, event registration, analytics, advertising, or other organizational functions
* Community partners or service providers when necessary to fulfill a request or referral and when appropriate authorization has been provided
* Government agencies, law enforcement, courts, or other parties when required by law or when reasonably necessary to protect someone's health, safety, rights, or property
We expect individuals and organizations receiving confidential information on our behalf to handle it appropriately and only for authorized purposes.
## 6. Senior and Health-Related Information
Because 4Seniors Care serves older adults, individuals may voluntarily provide information concerning health conditions, mobility, accessibility, caregiving needs, or other sensitive circumstances.
We take reasonable steps to protect sensitive information and limit access to individuals who need the information to perform authorized organizational responsibilities.
4Seniors Care is a nonprofit community-support organization and is not necessarily a healthcare provider or other entity subject to the Health Insurance Portability and Accountability Act (“HIPAA”) in every circumstance. When information is received from a healthcare provider or other organization subject to specific privacy requirements, we will handle such information in accordance with applicable agreements and legal requirements.
## 7. Email, Text Messages, and Communications
If you provide your email address or telephone number, we may use it to communicate with you regarding programs, volunteer opportunities, events, donations, organizational updates, or other matters related to 4Seniors Care.
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications or by contacting us.
If we offer text-message communications, applicable consent and opt-out instructions will be provided when required. Consent to receive marketing communications is not a condition of receiving services from 4Seniors Care.
## 8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, measure advertising performance, and improve our outreach.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
## 9. Facebook, Instagram, and Other Social Media
4Seniors Care maintains a presence on social media platforms, including Facebook and Instagram. Information you provide directly to these platforms is also governed by the privacy policies and terms of those platforms.
When you respond to a 4Seniors Care advertisement or submit information through a social media lead form, we may receive the information you choose to provide and use it in accordance with this Privacy Policy.
4Seniors Care is not responsible for the independent privacy practices of social media platforms or other third-party websites.
## 10. Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
However, no website, email system, electronic transmission, or data-storage system can be guaranteed to be completely secure.
## 11. Children's Privacy
4Seniors Care's website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental or guardian authorization.
Volunteer opportunities involving minors may be subject to additional parental consent, supervision, and organizational requirements.
## 12. Links to Other Websites
Our website may contain links to third-party websites, donation platforms, community resources, or social media services. 4Seniors Care is not responsible for the privacy practices or content of those independent websites.
We encourage users to review the privacy policies of third-party services before providing personal information.
## 13. Your Privacy Choices
You may contact us to request that we:
* Update or correct certain personal information we maintain about you
* Stop sending you marketing or fundraising communications
* Address questions or concerns about how your information is being used
* Delete certain information when appropriate and when we are not required to retain it for legal, financial, safety, or legitimate organizational purposes
We may need to verify your identity before completing certain requests.
## 14. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy and to satisfy applicable legal, financial, operational, safety, and recordkeeping requirements.
## 15. Changes to This Privacy Policy
4Seniors Care may update this Privacy Policy periodically to reflect changes in our programs, technology, legal requirements, or privacy practices.
When material changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.
## 16. Contact Us
If you have questions about this Privacy Policy or how 4Seniors Care handles personal information, please contact:
4Seniors Care
Connection. Community. Care.
Email: [info@4seniorscare.org](mailto:info@4seniorscare.org)
Website: [www.4seniorscare.org](http://www.4seniorscare.org)
4Seniors Care is a 501(c)(3) nonprofit organization serving seniors and communities in the Houston metropolitan area.